Calibration – it isn’t just for reading Others!

Calibration in Human Behavior is one of those not-so-secret, though often-overlooked skills. Simply, calibration is noticing the differences in people, between moments–observable shifts in their objectively noticeable, outward behaviors. That includes changes in skin tone or coloration, posture, movement, though it can also be more subtle. I’ve shared a story before about noticing pupil dilation […]

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Curiouser and Curiouser, Part II – Arousing Your Curiosity to Find Radical Understanding

Curiosity does more than lead to massive innovations in our quest for prosperity, even survival. It tunes our senses to gather the information we need. In the question of Influence, for example, we presuppose that the other party doesn’t yet agree with us. And maybe that’s true. So how do we respond? Some people become […]

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The New Normal at Work

The year is 2021. Bear with me, hear, as there’s something to say. Thanks to a type of Coronavirus, our entire world has changed since our “ignorance-is-bliss” (aka “It-could-never-happen-here”) time until it hit us. Many of us worked in offices others behind counters, some among the general public (LEOs, EMTs, truck drivers, et al), while […]

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