The New Normal at Work

The year is 2021. Bear with me, hear, as there’s something to say. Thanks to a type of Coronavirus, our entire world has changed since our “ignorance-is-bliss” (aka “It-could-never-happen-here”) time until it hit us. Many of us worked in offices others behind counters, some among the general public (LEOs, EMTs, truck drivers, et al), while […]

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Fun with Company Culture

It’s surprising to me that this problem arises so frequently in American business. A company may have an overarching corporate culture, an overall attitude that pervades the business at all levels. Yet within a company there may be several such cultures, divided by role. One of the challenges I’ve seen is where those cultures clash […]

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Two Steps Forward, One Step Back

I worked with a client recently who had taken extraordinary steps to bring about change in their culture and ethos. So far, so good, right? One quarter later, they reversed everything. Why? And what happened there? The company had a growth target that they wanted to maintain, and to that point, they had slowed. If […]

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Sound, Fury, and…Nothing

“Do not confuse motion and progress. A rocking horse keeps moving but does not make any progress.” ― Alfred A. Montapert Years ago, I came up with (I thought) the pithy and clever: “Never confuse activity with productivity.” I read a lot, so when I later came across the quote at the top of the page, I felt properly […]

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Writing on the Wall

Perhaps the most common theme in this site is to pay attention. In NLP, we speak of “sensory acuity”, maintaining a sharp awareness of our surroundings, scanning for opportunities, threats, any relevant details. It also refers to perceiving as accurately as possible those details. Though bias is inevitable, we strive to capture details with as little […]

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